Website Hosting, Support & Maintenance

Reliable hosting backed by real support.
Whether you run a custom CMS, a WordPress site, or a modern front-end, we provide secure hosting, proactive maintenance, and dependable support to keep your website fast, stable, and properly looked after.
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Ask For Health Logo
Akeso Equine Logo
Akeso Socks Logo
allt TV Logo
Argent Scientific Logo
Braebrook Thoroughbreds Logo
Busy Peoples Cleaning Logo
Canary Co. Logo
Deliveroo Logo
Domain Logo
Domain Insight Logo
Domain Marketing Hub Logo
ForenSys Logo
Future Females in Finance: F3 Logo
Jannar Financial Group Logo
Linden Affinity Logo
Linden Electric Logo
Perennial Partners Logo
Pricefinder Logo
Veritas Integrity Logo
Youth Action Logo

Hosting and support you can rely on

What our hosting, maintenance, and support services cover, and why it matters for your site.
Reliable & secure
We keep your site live, fast, and secure with support that’s there when you need it.
Flexible support plans
Our support packages are designed to suit your site’s complexity and your team’s needs.
Digital upkeep, handled
We take care of the technical housekeeping so your team can stay focused on what they do best.
Our Hosting & Support Packages

What our support plans can include

Our hosting and support packages are flexible to suit different needs. Depending on the plan, features like performance monitoring, backups, and priority support are available.
Hosting
Website Hosting
Fast, secure, and reliable hosting to keep your site live and performing well.
Support
Ongoing Maintenance
Core, plugin, and theme updates to keep your site secure and working properly.
Support
Backups & Hack Recovery
Regular off-site backups and recovery assistance in case something goes wrong.
Design
Design & Content Updates
Need a tweak or content change? We handle small updates so your site stays current.
Security
Security Monitoring
Proactive malware scans and alerts to keep your website protected.
Optimisation
Performance & Uptime Monitoring
We monitor speed and uptime to help your site stay online and fast.
When urgent or complex issues arise, they act quickly to investigate and solve problems. It genuinely feels like working with an internal team rather than an external vendor.
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Sonia Allman
Senior Marketing Manager - Domain
Pricing

Plans for every level of support

Simple, transparent pricing with no lock-in contracts. Start with the plan that fits your site, and adjust any time.
Peace of mind
Care
$129
/ month (ex GST)
No lock-in contracts
Essential hosting & maintenance for brochure or low-maintenance sites.
What’s included:
Managed cloud hosting (no lock-in)
Core CMS + plugin updates (weekly)
Daily off-site backups
SSL & security monitoring
Automated uptime monitoring
Email-based support (response within 1–2 business days)
What’s excluded:
No development support
No eCommerce support
No membership site support
No monthly reporting
Starter care
Cover
$249
/ month (ex GST)
No lock-in contracts
Hosting + hands-on maintenance with monthly insights and support.
What’s included:
Includes all Care features
Plus:
Monthly performance & security report
2 support tasks
Email support (within 1 business day)
Emergency recovery support
Staging site access
What’s excluded:
No phone support
No complex troubleshooting or code fixes
Proactive support
Comprehensive
$449
/ month (ex GST)
No lock-in contracts
For businesses that need more dev support and faster response times.
What’s included:
Includes all Cover features
Plus:
4 support tasks
Phone, Video, or Slack support (by request)
Plugin audits & patching
Broken link & SEO health checks
Custom uptime alerts
Priority support queue
Enterprise
Custom Plan
Custom pricing
/ month
From setup to ongoing support, we handle the technical side so your site runs properly and you're never left managing it alone.
Want help choosing the right option?
View FAQs
How It Works

How we onboard and support you

From setup to support, we keep things smooth, secure, and stress-free so your site runs right, and you stay focused on business.
1
Site Review & Setup
Once you're onboard, we review your site's current setup, performance, and security configuration. From hosting environment to plugin health, we make sure everything is stable before ongoing maintenance begins.
2
Monitoring & Maintenance
With your site connected, we activate real-time uptime, backup, and security monitoring. Core updates, plugin patches, and daily off-site backups are handled automatically according to your plan.
3
Support & Reporting
You’ll have access to our support team for updates, fixes, and questions. Depending on your plan, this may include scheduled performance reports, support tasks, and priority response times.
4
Continuous Care
We keep your site healthy over time, watching for issues before they arise, maintaining speed and stability, and flagging upgrade or optimisation recommendations when relevant.

Frequently asked questions

Have a question about our hosting or support plans? Browse the FAQs below, or get in touch and we'll give you a straight answer.
Do you provide hosting?
Yes. We host websites on fast, secure servers with daily backups and monitoring.
What is included in your maintenance plans?
Updates, security checks, plugin management, performance improvements, uptime monitoring, and general technical support.
Can you support a site you did not build?
Yes. We run an audit first, then take over if the codebase is stable.
What happens if the site goes down?
We monitor uptime and respond quickly to restore the site and diagnose the issue.
Do you help with content updates?
Yes. We can assist with content changes, new pages, and enhancements as needed.
How often do you run updates?
Regularly. We keep WordPress, plugins, and core components updated to reduce vulnerabilities.
Do you offer emergency support?
Yes. If you are in need for emergency support, we respond quickly to critical issues and unexpected outages.
How do you handle website security?
We keep software updated, minimise plugins, monitor vulnerabilities, and follow industry standard security practices.
Can we upgrade or downgrade our plan later?
Yes. You can adjust your support or hosting plan at any time.
Do you provide reports or health checks?
Yes. If you are in need, we can provide periodic site health checks and recommendations.

Your site deserves proper hosting and support. Let's set it up.

Collaboration is our game. If you're ready to launch something great, we’re ready to help you build it.
Book a call

Let's talk through what you need

Start a Plan

Start your hosting or support plan

Whether you need full hosting, ongoing maintenance, or support only, share a few details and we’ll get the right plan set up for your site.

Let's build something great together

Got a project in mind? We're all ears! Give us a glimpse into your plans, and we'll get back to you with a quote that's tailored to your project's needs. Just a few details and you're on the way to making it happen
Get a quote

Let's build something great together

Got a project in mind? We're all ears! Give us a glimpse into your plans, and we'll get back to you with a quote that's tailored to your project's needs. Just a few details and you're on the way to making it happen

Let's build something great together

Got a project in mind? We're all ears! Give us a glimpse into your plans, and we'll get back to you with a quote that's tailored to your project's needs. Just a few details and you're on the way to making it happen